Mili Mzc

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Verified Reviewer
| map-marker Toronto, Ontario

Customer service is excellent.

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I spoke with Meagan when I called. She was very kind and seemed genuinely concerned that I had a problem with their coffee pods. I called about pods not being recognized in my Keurig 2.0.

After I was able to give here all the information she required from the box, she is sending me coupons to replace the defective product.

EXCELLENT SERVICE!

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User's recommendation: If you have any issues, this company is outstanding and will replace the product.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Tampa, Florida

Not sure what's going in with your Maxwell house . I'm on the second 48 oz and it's been tasting nasty and burned .

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Not sure what's going in with your Maxwell house . I'm on the second 48 oz and it's been...
Not sure what's going in with your Maxwell house . I'm on the second 48 oz and... - Image 2
Not sure what's going in with your Maxwell house . I'm on the second 48 oz and... - Image 3

Big 48 oz Maxwell house Coffer has a funny taste and burned. Need better Quality Control . Bought at Sam's club.

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Rachel W Tsw

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Verified Reviewer
| map-marker Musselburgh, Scotland

Lack of product

Maxwell House - Lack of product

I can't find any of my Maxwell House Cappuccino in any store except online & on Amazon which costs way more than I can afford. Is there a reason why the stores are not carrying this product anymore? I would like to make a request that this product be in stores at a decent price..the Sugar Free & the regular kinds.

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Pros:
  • Good cappuccino
Cons:
  • I can not find it in stores

Preferred solution: Maxwell House Sugar Free Cappuccino

Greg H Sim

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Verified Reviewer
| map-marker Warren, Rhode Island

Complaint about the coffee I've been drinking Maxwell house all my life and I'm 63 there coffee has changed cheaper beans I guess when you make a pot it looks like tea as week as you can make it even

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I've been drinking Maxwell House all my life. I just bought my first can of Folgers today.

Maxwell House has either gone to cheaper beans for more profit, I guess. It's the weakest coffee you can buy, it looks like a weak cup of tea. They lost a lifelong customer in me.

I sure hope those extra pennies are worth it. Do not buy Maxwell House.

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Loss:
$150
Cons:
  • There the weakest coffee you can buy

Preferred solution: Full refund

Thomas P Cms

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Verified Reviewer

Perfect for Diabetics

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I love coffee, however, I'm diabetic and as little as 200 mg of caffeine can cause insulin resistance. This is similar to not taking your diabetic medication.

One large Tim Hortons coffee has over 200 mg of caffeine, while one Maxwell House half-caffeine instant coffee only has 52 mg! Thank you so much, Maxwell House.

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Pros:
  • Perfect for diabetics

User's recommendation: Buy it

Manoj Dsw

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Verified Reviewer
| map-marker Plano, Texas

Bad taste

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Im 61 years old and Ive been drinking Maxwell house original most of my life but my last purchase wasnt the same It taste strong and bitter and is darker, I dont know what yall did but I want be buying it no longer.You know theres a good ole saying if it aint broke dont fix it and yall just lost a customer

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User's recommendation: Nasty coffee,don’t buy

Jarrod Y Bmv

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Verified Reviewer
| map-marker Olive Branch, Nebraska

Change of taste

We always have drank maxwell Columbiana. All of a sudden over the last month or 2 it has drastically changed in taste.

And yes we tries everything ... qell it might be the water...well it might be the machine... it might of been a bad batch.. maybe the filter.

Noooper still tastes wrong.. What happened???

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Loss:
$100

Preferred solution: Just curious if they changed anything . We go through 2 lbs a week. Something changed.

Kim P Ntf

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Verified Reviewer
| map-marker Chicago, Illinois

Why can’t I find Maxwell House Vanilla Coffee anywhere?

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Has Maxwell House Vanilla ground coffee been discontinued? I cant find it anywhere.

Those stores that carried it have it on clearance now with only a couple cans left. Please help!

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Preferred solution: Vanilla ground coffee in stock near me 60110

User's recommendation: Great coffee, impossible to find

1 comment
Guest

I use old coffee cans to take a dump in. Comes in pretty handy.

Tamirah Hwd
map-marker Havre De Grace, Maryland

In praise of Dark Silk coffee

Maxwell House - In praise of Dark Silk coffee

I have complained in the past when I thought Maxwell House French Roast and Dark Roast were flavorless. I have tried specialty brands of coffee, always searching for FLAVOR.

When Dark Silk was introduced, I was pleasantly surprised.

THIS is really good coffee. I hope you continue to make it available.

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User's recommendation: Maxwell House Dark Silk coffee has flavor I have been looking for.

Maylynn God

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Verified Reviewer

I drink this coffee all the time Maxwell house is...

I drink this coffee all the time Maxwell house is all I drink but I just bought some and opened it .it does not have the fresh smell it's kinda funky .I made pot anyway an now my belly is so sore an it taste like it smells I just bought 6-23 2024.it has to be bad batch

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Resolved
Sallie D Ytn

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Verified Buyer
|

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Verified Reviewer
| map-marker Valley, West Virginia

Resolved: Coffee grounds

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Maxwell House - Coffee grounds
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Maxwell House - Coffee grounds - Image 3
Updated by user Nov 17, 2023

Company fixed the issue and I have been provided with apology. No return call from the company, Martins my purchased store refunded the full amount.

Original review Nov 02, 2023

Purchased 1 box 12 ct coffee pod Nov 1, on Nov 2 I used 5 pods. I had an issue with grounds (alot) in my cup all 5 times, with the last pod put all the ground in my cup. It's not my machine,I used my only Walmart brand pod I had left, and was able to have a cup of coffee!

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Loss:
$9

Preferred solution: Full refund

Elizabeth W Wbq

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Verified Reviewer

I don’t have a question, but I do have a...

I don’t have a question, but I do have a suggestion. When I go to transfer my coffee from the coffee can to my coffee container I have to make some kind of a funnel out of paper to get it in there.

So my suggestion is that you put a small paper funnel in the lid of your coffee containers so people can use them to pour the coffee into their coffee dispensers or canisters.

Thank you for your time, and consideration. Please keep up the awesome coffee making.

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Linus Fqh
map-marker West Columbia, South Carolina

I have a question

Have you all changed Colombian flavor? It's darker in color and stronger flavor.

My husband and I have been drinking y'all's Colombian flavor for years. Its been the only coffee we buy.

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Beverages Expert Talks

Coffee Subscriptions Are Not New

Feb 3, 2022

A founder and CEO of Amora Coffee, Jim Fosina, talks about the true value of quality coffee and tea and how coffee subscriptions can bring an enjoyable experience to coffee lovers.

Jim Fosina
Jim Fosina

Jim Fosina is a Founder and CEO of Amora Coffee which offers a subscription-based delivery of quality coffee and tea.

Anonymous
map-marker Miami, Florida

Orange Cafe' not available

I have not heard back from Maxwell house. I worried they have discontinued my favorite coffee. So disappointing.

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Renee L Jjn

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Verified Reviewer
| map-marker Marlborough, South Island

Not happy every coffee pod I put in machine breaks at seal

Maxwell House - Not happy every coffee pod I put in machine breaks at seal

The whole box of pods I bought have broken every time I make a coffee they are coming apart at the seam and I am getting a cup full of coffee grinds what a waste of money down the drain .A refund would be great.

This was 3 this morning I threw out and happens daily !! Picture posted

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Loss:
$40
Pros:
  • Good coffee pods
Cons:
  • Breaks at seal cup full of grinds waste cofffe throwing out

Preferred solution: Full refund

1 comment
Guest

I totally agree. I had to stop buying Maxwell House all together because of this problem.

At least 1 out of every 4 pods explode. TOTAL WASTE and I will never buy them again

Resolved
Tina F Obp

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Verified Reviewer
| map-marker Toronto, Ontario

Resolved: Previously opened tin

Updated by user May 08, 2024

Company fixed the issue and I have been provided with apology. Called directly

Original review Apr 07, 2024

I purchased a new tin of coffee and didn't notice until I got home that it had previously been opened and used!

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User's recommendation: Check under the lid to make sure it’s sealed!

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